The below Terms of Services are applied for Tours and Packages.
Bookings are made through our website (or via email or telephone – as per above numbers) must be received 24 hours prior to the commencement of the tour.
The pre-booking confirmation and a pro-forma invoice will be sent to you within 24 hours after the request is received. Unless otherwise advised, it is required that a 100% payment be made within 3 days or 48 hours prior to departure depending on which condition comes first.
Modes of payment will be advised at the time of booking for guests’ best convenience. Please note that the price is excluded of taxes and payment fees.
Except for force majeures and other agreed solutions, cancellation fees are applied as follows:
We take guests’ health and safety at top priorities and always do the best to operate the tour in safest conditions.
We buy an extra accident insurance for customers for each tour. Please supply us required information on this regard. However, it is essential that all customers must acquire their own travel insurance to cover you at most in case of unfortune.
We will not be held responsible for any damages caused to clients because of the failures in implementing the committed services if these failures do not come from our company’s ignorance or action.